Waterford Crystal John Rocha Signature Votive
John Rocha captures the clarity and purity of Waterford Crystal with his contemporary collection of crystal. This pretty votive will look even more perfect when it contains a flickering candle.
Subject to Stock Availability.
Delivery varies by method and time. We will contact you by email to let you know the timeframe for your order once processed.
Please note we can only ship this product to Ireland, UK and USA.
Approx time frames once shipped are as follows:
Ireland: 2-3 working days
UK: 3-14 working days
USA: 2-4 weeks
We strive to continually provide high quality products to our customers and as a result we are certain that you will be satisfied with your purchase from Fallers Jewellers. However we understand that in some circumstances there may be customers who are unhappy with our merchandise for some reason or may just have ordered the wrong item, so yes you may return these goods for exchange or product refund provided that they are returned in their original condition and packaging and in accordance with the returns procedure below within 30 Days of receipt of the goods. Please note that some products are exempt from return including Special Order items and Engraved items. Please see individual product descriptions for exempt items.
Don't like what you ordered? Ordered the wrong size?....No worries. Just follow the procedure below:
If you receive damaged goods or just wish to return goods for exchange or refund:
- you MUST notify us by EMAIL WITHIN 14 DAYS of receipt of the goods.
- We will email you a Return Merchandise Authorisation Form and Return Number.
- You need to return the goods to us with the accompanying Returns Form (fully completed) within 30 Days of receipt of goods.
Returns sent back to us without a fully completed Returns Form will incur a return processing fee and where refunds are sought, a full refund may not be paid.
Please note that where exchange of goods is required, additional shipping charges may be incurred.
Method and cost of returning goods to us are the responsibility of the buyer and it is advised that you use a trackable and insured service to return goods to us.
Please note that items purchased online CANNOT be returned or exchanged in the shop itself, they must be returned via the procedure stated above only.
*This returns policy applies to website only. For shop policies please contact the store on 091 561226.