Returns:
Customers who are unhappy with our merchandise for any reason may return these goods for exchange or refund provided that they are returned in their original condition and packaging and in accordance with the returns procedure within 30 Days of receipt of the goods.
If you receive damaged goods you MUST notify us by email within 7 days of receipt of the goods on info@fallers.com. Returns sent back to us without the accompanying Returns Form (fully completed) will incur a return processing fee and where refunds are sought, a full refund may not be paid. Shipping charges are non-refundable and please note that where exchange of goods is required, additional shipping charges will apply
Click here to download the return form: Return Form
